Legal / Community Guidelines

Community Guidelines

Last updated 5 November 2026

Draft: pending counsel review

Draft: pending counsel review.

Lumora is for adults to enjoy fictional AI companions. Keep it kind, keep it legal and keep it fictional. Never allowed: 1. Anything involving minors or characters who are, or seem, under 18, including age play. Every Lumora character is an adult.

Real people: no impersonating, sexualising or making media of a real person with

2. Real people: no impersonating, sexualising or making media of a real person without their clear permission.

Sexually explicit content

3. Sexually explicit content. Flirting and romance are fine; explicit sexual content is not.

Encouraging self-harm, suicide or eating disorders

4. Encouraging self-harm, suicide or eating disorders. If you are struggling, our characters will point you to real help.

Violence, threats, hate or harassment aimed at real people or groups

5. Violence, threats, hate or harassment aimed at real people or groups.

Illegal activity, such as drugs, weapons, fraud or hacking guides

6. Illegal activity, such as drugs, weapons, fraud or hacking guides.

Uploading photos you do not have the right to use

7. Uploading photos you do not have the right to use. What happens: messages or media that break these rules are blocked and not charged; repeated or serious breaches can lead to a warning, a lock or a closed account. Reporting: use Report on any message, character or media item, or write to safety@lumora.app. We review reports within 24 hours.

Questions? help@lumora.app